RETURNS & EXCHANGES
How can I exchange my items?
You can exchange your items in 30 days after receiving the order. The items must be in new condition: unwashed, undamaged, with labels and in the original packaging.
Proceed here: Returns, exchanges and claims
How can I return my items?
You can return your items in 30 days after receiving the order. The items must be in new condition: unwashed, undamaged, with labels and in the original packaging.
Proceed here: Returns, exchanges and claims
My item is damaged. What can I do?
If you have received a damaged item, please proceed here: Returns, exchanges and claims
When will I receive the refund for returned items?
Your refund will be processed within 14 business days of receiving the package.
Our customer support is available Monday to Friday between 9:00 - 15:00
NEED MORE HELP?
If you have more complex questions, please contact us here. For simpler questions, like "Where is my package" please turn to chat on the bottom of the page.