You can exchange your items in 30 days after receiving the order. The items must be in new condition: unwashed, undamaged, with labels and in the original packaging.

Proceed here: Returns, exchanges and claims

You can return your items in 30 days after receiving the order. The items must be in new condition: unwashed, undamaged, with labels and in the original packaging.

Promotions and returns

1. With the GET1FREE code, when you buy three eligible items, the lowest-priced of the three is free. At checkout, the discount appears as a single deduction from your order total.

2. The free item is part of the promotion, not a separate gift. The discount is shared across all three items in proportion to their regular prices. Your order confirmation and invoice show the price you actually paid for each item.

3. If you return items from a GET1FREE order, please return the free item with them, because the promotion’s conditions no longer apply. If you keep the free item, your refund is calculated as described in X.4.

4. If you return only some of the items, we refund the price you actually paid for each returned item under 2., not its regular price.
Example: You buy three items at €100 each and pay €200, so each item cost you €66.67.

Return all three items: we refund €200.
Return two items: we refund €133.33.
Return one item: we refund €66.67.

5. This does not affect your statutory rights. A faulty item can always be returned, repaired or replaced under the statutory warranty, whether or not it was part of the promotion.

Proceed here: Returns, exchanges and claims

If you have received a damaged item, please proceed here: Returns, exchanges and claims

Your refund will be processed within 14 business days of receiving the package.